14.07.09
Extensya Awarded Best New OSP in the 2009 Middle East Call Center Awards      Extensya, the pioneering Jordanian company specialized in Business Process Outsourcing (BPO), was awarded Best New Outsourcing Services Provider in the 2009 Middle East Call Center Awards. Organized by Insights, the sole organization dedicated to professional call center services; the Middle East Call Center Awards seek to acknowledge organizations in the region that offer outstanding call center services to their clients. The award ceremony was recently held in the Crowne Plaza Hotel in Dubai... more

24.04.09
Extensya participates in one of the largest Job Fairs in Jordan                            Offering work opportunities for hundreds of fresh graduates, Extensya chooses to participates in Injaz’s Job Fair “link 2 Job” to meet the graduates and job seekers of the Jordanian Youth. Seeking to find talented job seekers, Extensya met with hundreds of job seekers, and the recruitment team present at Extensya’s booth at the fair had a brief chat with those who stopped by the booth to explore more about the business and the vacancies, and to hand in their resumes. The fair took place at Zara Expositions; all five floors of the building were occupied by the fair for two days on April 22nd and 23rd. The first floor was referred to as “The Gym” where training courses were given to the job seekers, “the post office” area was the place where seekers could upload their resumes online, the “uptown” and “downtown” in the second and third floors consisted of the company booths, Extensya was in the “uptown area” in the third floor. The first floor included the “Challenge Area”, “The C.V. clinic “were seekers could improve and work on their resumes with the help of professionals, the “Library”, “Injaz” area and “Internet Café”. Therefore, seekers benefited as well from the opportunities of getting training and improving their resumes as well as the job opportunities offered at the fair. Extensya is currently working on filtering through the resumes it received electronically and by hand, the total number of potential candidates resumes mounts up to 2,500. Extensya is hoping to employ those who fit best in the vacancies available.

22.04.09
Extensya participates in the Maharat job fair for the sixth time                                   As part of supporting the BDC Maharat initiative, Extensya took part of the Maharat Job Fair on Monday April 20th, 09 at the Sheraton Amman Hotel. The job fair was attended by around 30 companies from different sectors in Jordan, each conducted brief interviews with the students. A short presentation was held by the Maharat team at the beginning of the fair, discussing the different programs Maharat offers young university and diploma graduates, as well as the training workshops it offers young business people. Around 60 Maharat graduates attended the fair, seeking job opportunities in Jordanian companies, Extensya’s recruitment team met with most of the students individually for brief interviews, and collected their resumes to later filter them out and do further interviews with them to eventually hire those who fit.

16.04.09
In collaboration with SABEQ, Extensya launches a national campaign to create awareness on the Business Outsourcing Industry and its growth potential in Jordan  In line with the national initiative that aims towards making Jordan the Contact Center hub in the region, SABEQ – a USAID Economic development initiative for Jordan - perceives the significant impact of this industry on the Jordanian economy and its ability to create more job opportunities, thus it teamed up with Extensya in a campaign for building awareness among the Jordanian youth about this infant industry... more

22.02.09
Extensya holds employee trainings and development programs
Extensya holds training for its newly employed staff at the Dana Plaza Hotel and Amman Bristol Hotel; the training was for 25 new employees in the position of Customer Service Representatives in its Contact Management Center who joined the company in February 2009. After the first year of establishing grounds and operations, Extensya is currently expanding its venture into leading the BPO providers in the Middle East.

08.02.09
Extensya participated in The MECC conference and exhibition ‘09
Extensya participated in the Middle East Call Center conference & exhibition in Dubai. The event was held on the 3rd and 4th of February. The exhibition is considered one of the most important in the call center industry as it aims to introduce call center solution providers to prospective clients, and present them with a number of effective solutions to curb the various challenges facing this industry in the region. The exhibition was attended by pioneers in the arenas of call centers, IT and telecom solutions. It was held at the Dubai International Convention & Exhibition Centre. Through its private booth at the exhibition, Extensya worked on introducing services provided to its clients in Jordan and abroad, in addition to presenting the company's latest news and developments.

14.11.08
Extensya’s team is part of the “The Customer Service & Contact Centre Forum” in Dubai
Extensya participated in the “Customer Service & Contact Centre Forum” that took place in Dubai on Sunday Nov. 9th till Tuesday Nov. 13th at the JW Marriott Hotel. Extensya chose to be part of this forum for the fact that Dubai is considered an international major business city and that the forum has attracted paramount BPO providers and users. Although Extensya is at a start up stage, there are current operations taking place. Extensya believes that it should introduce itself to the market and create awareness that in Jordan, there is a major BPO provider, set to serve its clientele and ready to manage their business interactions.

01.11.08
Microsoft partners with Extensya to outsource its Contact Center
Microsoft teams up with Extensya uniting the expertise of both parties to build a prosperous experience for the future of both companies. This is a strategic move for Extensya and Microsoft. Microsoft hands over the management of their client’s contact to a professional contact management center. Professionalism, a well-known trait of Microsoft since its foundation in the year 1975, and professionalism is what Extensya offers.. more

27.10.08
Extensya participates as a platinum sponsor in the first Virtual Job Fair in Jordan hosted by ‘Bayt.com’
The First virtual Job Fair in Jordan took place between Sunday October 19th until the following Sunday October 26th, hosted by Bayt.com.  Each of the participating companies had their own booth, spread over three floors, depending on their sponsorship level. Extensya’s booth was on the first floor, the platinum floor. The Second Floor is for the golden sponsors of the event, and the third floor is for the rest of the participants. The idea of a virtual job fair is very new to the region, this is the second virtual job fair that had ever took place in the Middle East, where Bayt.com had launched their first one in June 2008 for the GCC work market.. more

15.10.08
Extensya flies to New York to participate in The outsourcing World Exhibition
Creating an investor friendly environment and implementing a strategic development plan to turn Jordan into the primary outsourcing hub in the Middle East is one of the major reasons driving Extensya to participate in the Outsource World Exhibition held in New York on October 2008. The USAID and SABEQ supported the initiative to attract outsourcing clients through the participation of Jordan in the World Outsourcing Exhibition. Jordan has a differentiating competitive advantage based on its significant large number of IT graduates, its infrastructure and service supply. Boosting a highly literate, multilingual workforce with competitive labor rates, alongside a new sophisticated high bandwidth, redundant telecom infrastructure connected to state of the art facilities, all operating in one of the most politically and economically stable environments in the region, placed Jordan in the limelight of the Exhibition.

08.10.08
Extensya participates in Maharat Job Fair
Extensya participates in the job fair organized by The Maharat Program for Employment and Training of University Graduates. Maharat is a project by Tatweer, an economic development program funded by the USAID.  The job Fair was held at the Sheraton in Amman, where 60 Graduates of Public Relations and Business Management programs were presented with the opportunity to meet with more than 30 prominent employers form the Jordanian market. Extensya‘s recruitment team who participates for the third time, were extremely satisfied with the quality of the young graduates. Extensya has already employed 5 of Maharat graduates and will continue to support the program and seek high potential graduates.

16.09.08
Extensya invites its employees for Iftar at The Grand Hyatt Amman
Celebrating the holy month of Ramadan and in a warm and friendly atmosphere, Extensya’s team got together on Tuesday September 16^th for Iftar at the Grand Hyatt Amman. The event was attended by the CEO Wael Daoud, the senior management team and all the staff members. During the Iftar two of the employees who were celebrating their Birthday that week were surprised by a birthday celebration.

14.04.08
Extensya opens door-wide for business process outsourcing
Amman- Extensya, the first and largest Jordanian company specialized in Business Process Outsourcing (BPO), has announced the start of its operations in a press conference held under the patronage of the Prime Minister Eng. Nader AL Dahabi, at Four Seasons Hotel on 13th April 2008, and was attended by a large number of local and regional media representatives.. more