Our airline customer service team provides customer support to passengers before, during, and after flights. The difficulties and complexities of air travel can make the support a major challenge, but through Extensya team it can lead to happier customers, better travel experiences, and improved service ratings.

Our experienced team is ready to fulfill your customers’ requirements by selecting optimal flights in accordance with customer needs, flight status information and possible changes, offer alternatives in case of booking cancellation, and help in selecting and ordering additional services.

Extensya’s well-designed training for booking systems like (Amadeus & Sita) is empowering agents to do their tasks properly and help customers in all types of enquires like Online Check-in, boarding services, reservations, seat selection service, memberships creation, earning miles and travel points programs.